Transform Behaviors, Transform Results!: Identifying and Using Behavioral Indicators to Drive Sustainable Change and Improvement

Organizations tend to focus on following a particular methodology rather than clearly defining the underlying behaviors that will deliver sustainable behavioral change. The key role of leadership teams is to inspire and own the organizational culture that delivers the expected results. This book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management. It proposes a behavioral framework to suit each particular lens and provides leaders with a roadmap and coaching framework for how to align and embed their new behavioral framework at all levels.

Format: Hardback
Length: 326 pages
Publication date: 24 October 2022
Publisher: Taylor & Francis Ltd

Organizations often prioritize adhering to a specific methodology when attempting to embed changes or new mindsets and behaviors, rather than clearly defining the underlying behaviors that will drive sustainable behavioral change and align the thought processes that underpin these behaviors. Whether their goal is to continuously enhance safety, optimize overall risk management, or achieve a sustainable growth and improvement trajectory, the focus should be on understanding the core behaviors that will ultimately achieve these outcomes.

The critical responsibility of leadership teams goes beyond merely delivering results. It is to inspire and own the organizational culture that ensures the desired outcomes. If culture is solely managed by HR, it becomes yet another task for leaders to tackle alongside their daily responsibilities. Business leadership teams must take charge of defining and managing organizational culture, with HR playing a crucial role in equipping leaders with the skills to cast the right leadership shadow by exemplifying the desired behaviors, rewarding the right behaviors within their teams, and providing clarity on expectations regarding behaviors for all leaders and employees.

Identifying key behavioral indicators (KBIs) is a challenging aspect of any performance-improvement implementation. This book aims to assist in overcoming this challenge and making "behaviors" more accessible and understandable. The book emphasizes the importance of focusing on the behaviors required for sustainable change rather than solely relying on the tools and methodologies of change management. It explores various change lenses, including Lean, Six Sigma, Agile, Risk, and Customer Experience, and addresses the limitations of solely adhering to a particular methodology. It proposes a behavioral framework that can be tailored to align with each specific change lens.

This book begins by exploring the reasons why most continuous improvement programs fail to deliver the expected results. By understanding these factors, organizations can develop strategies to overcome these challenges and achieve sustainable success.

Weight: 810g
Dimension: 254 x 178 (mm)
ISBN-13: 9781032124766